Five Steps to “WOW” Your Residents at Every Turn!

Posted on: August 9th, 2016 by mfzMaster No Comments

Five Steps to “WOW” Your Residents at Every Turn!

Five Steps to “WOW” Your Residents at Every Turn!Customer Service Counts

Like peanut butter & jelly and shoes & socks, the need to have your customer service and marketing plan tie together is more important than ever for leasing and resident success.

Learn simple strategies you can start using immediately to build strong residents loyalty.  The requirements and demands of Property Managers have changed; we will review the ‘cold hard facts’ about day-to-day responsibilities of the on-site team.

Learn how to customize your service strategy to ensure it is a pleasure and not a headache.  Yes, even with limited resources it is possible to “wow” your residents!


  • Lisa Young, CEO & Founder of Multifamily Zone, LLC and the VP of Sales & Marketing for The Phoenix Recruiters & The Phoenix Staffing
    • Multifamily Zone provides specialized services to the property management industry. As an all-inclusive resource, offering everything multifamily professionals need, including industry information and news, product and service referrals, marketing and training opportunities and much more! Our goal is to assist individual owners, as well as fee and national management firms in the operations of their assets.

Contact Ms. Young at [email protected].  For recruiting and staffing needs in Las Vegas or Dallas contact [email protected].

  • Agenda:
    • Presentation: Customer Serivce
    • Q&A
    • Local Legislative Update

Mallori Spilker, Executive Director, CAA North Coast

To register, click here

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